Is your EA app not working? Don’t worry, you’re not alone. This is a common problem that can occur for a variety of reasons. But don’t worry, there are a few things you can do to fix it.
The reason the EA App doesn’t work can be a mix of things. Problems like technical glitches, old app versions, or issues with your internet or device can cause it. Sometimes, the app doesn’t get along with other programs running on your device, making it act up.
In this article, we’ll walk you through the steps to fix the EA app not working. We’ll also explain what causes the problem and how you can prevent it from happening in the future.
Why Is Ea App Not Working?
If your games are not launching from the EA app, then here are the possible causes why the EA app not working properly;
- Corrupted files.
- Internet connectivity problems.
- Conflicts with antivirus or security software.
- Outdated app version.
- Incompatible system updates.
- Server unavailability.
- Insufficient device resources.
- Background applications causing conflicts.
- Network restrictions or firewalls.
These factors or a combination of them can lead to the EA app not functioning properly.
What Should I Do If Games Are Not Launching on EA app?
If your EA app not working on your Windows PC, then try the below quick fixes;
- Reinstall/Update the EA app.
- Ensure your operating system is up-to-date.
- Run the EA app as an administrator.
- Restart Windows.
- Make sure you have a stable internet connection.
- Ensure that your PC is not going through any major HDD or SSD-related problems.
- Disable your antivirus and firewall.
In case the problem still persists, then try the below potential fixes;
1. Restart the EA App
To fix the EA app not working issue on Windows 11/10, try to properly restart it. To do so, just follow the below steps;
Step 1: Open the EA app.
Step 2: Click on the three horizontal lines to open the menu, hover the cursor on Help, and click on Restart app.
Step 3: Try to relaunch the game.
2. Clear The EA App’s Cache
Clearing the EA app’s cache can get you back to your games. To do so, just follow the below steps;
Step 1: Open the EA menu like before.
Step 2: Go to Help and click on App Recovery.
Step 3: Click on Clear Cache.
The app will relaunch automatically. Now, try to play a game and see if the launching problem is solved or not.
3. Remove the EA-Related Background Services
If the EA services active in the background are going through problems, the game will not launch. So, ending these services can help you to solve the game not opening issues.
Step 1: Press Win + X on the keyboard and go to Task Manager.
Step 2: Go to the Processes tab.
Step 3: Click on an EA-related service and then click on
Step 4: Click on an EA-related service and then click on End Task.
4. Uninstall The Origin Client
You might not know, but EA has stopped using the Origin Client. Even though some players still have it on their PC, it’s not useful anymore and can cause problems with the current EA app. To fix this, uninstall the Origin Client by following the steps from before.
Step 1: Press Win + I on the keyboard to open Windows Settings.
Step 2: Go to Apps and click on Installed Apps.
Step 3: Find Origin.
Step 4: Click on the three horizontal dots and click on Uninstall.
Step 5: Restart your PC.
5. Move the EA App’s File Location
Moving the EA app’s file location can easily fix your EA app not working issue. To do so, just follow the below steps;
Step 1: Close the EA app completely.
Step 2: Go to C:\Program Files\EA Games and move the folder for the game to a different place.
Step 3: Go to C:\Program Files\Electronic Arts\EA Desktop\EA Desktop.
Step 4: Right-click on EADesktop.exe.
Step 5: Choose Run as Administrator.
Step 6: Start the download.
Step 7: Pause it after 30 seconds.
Step 8: In C:\Program Files\EA Games, copy the content of the old folder for the game into the new folder for the game.
Step 9: Resume the download.
6. Lower the User Access Control (UAC) Settings
UAC is a Windows security feature that helps protect your device by preventing applications from gaining Administrator access to your operating system. Here’s how you can lower the UAC settings;
Step 1: Close the EA App and go to the Start menu.
Step 2: Type UAC on the search bar.
Step 3: Drag down to the lowest setting. Press Ok.
Step 4: Thus relaunch the EA app and install the game.
We recommend re-enabling UAC as soon as you’re finished troubleshooting.
7. Re-install the Game on the EA app
In case, the game you want to play isn’t launching on the EA app, then try reinstalling the game as it will sort out your problem; To do so, just follow the below steps;
Step 1: Open the EA app.
Step 2: Go to your library.
Step 3: Click on three horizontal dots on the problematic game’s thumbnail and then click on Uninstall.
Step 4: Now, install the game again.
If you have the same game on another platform, for example, Steam, or Xbox app, uninstall the game from there. Then, install it on the EA app. Now, try to launch the game and see if it helps.
8. Run the Game from the Original Platform
If the game still won’t work, uninstall the EA app. Then, open the Xbox or Steam app where you got the game. Try starting the game from there. It might ask you to install the EA app again.
9. Contact The EA Customer Support
If you’ve tried everything and the “EA app not working” problem is still there, get help from EA’s customer support. Go to their official Twitter account for support, @EAHelp.
Tell them your issue and include screenshots if you can. They’ll reply to you as soon as they can. You can also send them a private message if you don’t want to tweet publicly.
1. What Are Some Of The Common Problems That Occur In The EA App?
The problems with the EA app can range from crashing to games not launching. In some cases, the app might refuse to startup altogether.
2. How Does The Quality Of My Internet Connection Affect The EA App?
If your internet connection is unusually slow, you might be unable to communicate with the EA servers. An internet connection with several restrictions will also encounter problems.
3. Why Is The EA App Saying No Connection?
It might be because your internet connection is experiencing issues. You should troubleshoot your router and ensure it is working as intended.