Hogwarts Legacy crashing issue is real and it’s coming in a lot of players’ way into living their wizarding world fantasies. The game is tending to random crashes, either sending players back to their desktop or presenting a black screen upon startup. This issue is mainly caused by an outdated system version, an outdated game version, issues with the console database, issues with the installed game file, or even issues with the console’s firmware glitch.
Before trying other troubleshooting techniques, this problem can be resolved by checking system updates, deleting saved game data, checking for game updates, and rebuilding the database on PS5.
In this article, we will explain to you all the tested fixes that can easily solve your problem. So, let’s begin.
How to Fix Hogwarts Legacy Crashing/Won’t loading on PS5/4, Xbox Series X/S
Here is a list of all the Hogwarts Legacy crashing on PS5/4, and Xbox Series X/S. So, let’s take a look.
1. Restart the Hogwarts Legacy
Usually restarting the game fixes the common loading problems so you should try it. To do that from the controller press the Xbox button to return to the Home screen. Press the Menu button and close the app now restart it from the Home screen.
2. Check System Updates
Before trying the other troubleshooting techniques, first & foremost, checking for system updates on the PlayStation or Xbox console is recommended. Sometimes an outdated system build can cause several issues.
For PlayStation:
- Go to the Settings menu on the PlayStation console.
- Select System Software Update > Make sure to check for available updates and follow the on-screen instructions to complete the update process.
- Once done, reboot the system to apply changes.
For Xbox:
- Press the Home button on the Xbox console to open the Dashboard menu.
- Now, select Settings from the bottom of the menu > Select All Settings.
- Choose System > Select Updates.
- Select Update Console (if available) > Follow the on-screen prompts to complete the update process.
- Once done, make sure to restart the console to apply changes.
3. Delete Saved Game Data
Corrupted or missing game data can lead to various crashing issues on the PlayStation console. To troubleshoot this problem, it’s advisable to delete the saved game data on your PS5 or Xbox console.
For PlayStation:
- Go to the Settings menu > Select Storage.
- Choose Saved Data > Select Hogwarts Legacy.
- Press the Options button on the controller > Select the saved game data files (one or multiple).
- Hit Delete and confirm the task to complete it.
- Once done, make sure to reboot the console to apply changes.
All the Hogwarts Legacy game files which are locally saved will be deleted from your PlayStation console. But don’t worry. Since you’re online, all saved game data will be there. This should fix Hogwarts Legacy Crashing on PS5 or Xbox Consoles.
For Xbox Cloud Saves:
- From the Home menu, select My games & apps.
- Make sure to highlight the Hogwarts Legacy game > Press the Menu button on your controller.
- Then select Manage game & add-ons.
- Select the Saved data box then choose the Hogwarts Legacy data that you want to delete.
- Confirm the deleting process and wait for it.
- Once done, reboot the console to apply changes.
For Xbox Local Saves:
If in case, your game files or data remain on the console storage then you can try following the steps below.
- Press the Xbox button on your controller to open the Guide menu.
- Select Profile & system > Settings > System > Storage.
- On the Manage storage devices screen, select
- Clear local saved games: This deletes games saved to your hard drive, but they’ll still be saved to the cloud.
Additionally, you can follow the steps below:
- Press the Xbox button on your controller to open the Guide menu.
- Select Profile & system > Settings > System > Storage.
- Here you can select your internal storage > Choose to Uninstall things.
- You’ll be redirected to the Free up space screen where you can remove any game or app. Simply select the Hogwarts Legacy game data that you wish to remove.
- Finally, select Remove selected and reboot the console once completed.
4. Check for Game Updates
To avoid compatibility issues and bugs, it’s essential to check for game updates regularly and install the latest version on your console. Here’s how you can do it:
For Xbox:
- Press the Xbox button on your controller.
- Next, choose My games & apps > Select See all.
- Select Manage and then Updates.
- If there is an update available, your console will automatically start downloading & installing the new patch.
For PlayStation:
- Go to Library and select the game you want to update.
- Press the Options button on the controller and select Check for Update.
- If an update is available, follow the instructions to install the update.
5. Rebuild the Database on PlayStation 5/4
Rebuilding the database on your PlayStation console can quickly resolve potential issues or errors. To do so:
- Switch off your console completely. Unplug the power cable from the console and wait for around 2-3 minutes.
- Now, plug in the power cable, and turn it on to clear the Cached Data automatically from the system.
Check whether this issue has been fixed with the Hogwarts Legacy game or not. If not, follow the next steps below.
- Now, press and hold the Power button on the PlayStation console until you hear 2 beeps. [The second beep will sound after seven seconds]
- The console will boot in Safe Mode > Connect the controller to the USB with the console and press the PS Button on the controller.
- Next, you’ll get an option called Rebuild Database.
- Select Rebuild Database and confirm the task.
- It may take some time depending on the hard drive data size. Have some patience.
- Once done, just reboot the system normally.
6. Reinstall the Hogwarts Legacy Game
If the issue of crashing persists with the Hogwarts Legacy game, it’s recommended to uninstall and reinstall the game on your console. This should resolve the problem. Here’s how you can do it:
For PlayStation:
- Go to Settings > Select Storage.
- Select the Hogwarts Legacy game from the list and then Hit Delete.
- Once the game is deleted, download and install it again from the respective store.
For Xbox:
- Press the Xbox button on the controller to open the Guide menu.
- Select My games & apps > Hit See all > Choose Games.
- Then select the Ready to install tab > Select Queue.
- Select the Hogwarts Legacy game that you’re trying to reinstall.
- Now, press the Menu button on your controller.
- Select Manage game & add-ons or Manage app.
- Choose Hogwarts Legacy > Select Uninstall all.
- Make sure to select Uninstall all to confirm the task.
- Wait for the uninstallation process to complete.
- Reboot the system to apply changes.
- Then press the Xbox button on the controller to open the Guide menu again.
- Hit My games & apps > Select See all > Go to Games.
- Select the Ready to install tab > Hit Install for Hogwarts Legacy.
- Wait for the installation process and then restart the console.
This method may help you to fix Hogwarts Legacy Crashing on PlayStation or Xbox Consoles.
6. Reset the Console
If the previous solutions do not resolve the issue, you can attempt a factory reset of your console to troubleshoot the problem.
For PlayStation:
- Go to the Settings menu on the PlayStation console.
- Select the Initialization tab > Select Initialize PS5.
- From the next page, choose Full.
- Now, your PlayStation 5 will automatically start wiping itself to restore the factory defaults. This process may take a couple of hours depending on the installed data on the storage.
- Let the process be completed. Once done, make sure to reboot the system.
For Xbox:
- Press the Xbox button on the controller to open the Guide menu.
- Select Profile & system > Go to Settings > Select System.
- Go to Console info > Select Reset console.
- You’ll get a prompt like Reset your console.
- Here you should select Reset and remove everything. [This will delete all user data including accounts, saved games, settings, all installed apps & games, etc]
- Although you can choose to Reset and keep my games & apps, it may not gonna resolve the issue in most cases.
- After you select the option, your Xbox console starts deleting and resetting the system to the factory default settings.
- Wait for the process to get completed then reboot the console.
