Have you been experiencing crashes with The Last of Us Part 2 on PlayStation consoles? Although not everyone has encountered this issue, but some PlayStation users have reported that the Last of Us 2 keeps crashing on PS5 when loading the game.
This crashing or won’t load issue in The Last of Us 2 is mainly caused by a problem with a corrupted saved game or data, a random game or console fluke, outdated PS firmware, an HDD issue, or the game disc is scratched.
In this article, we have come up with the tested fixes that can solve your long loading & crashing problem of The Last of Us 2 on PS4 & PS5. Just take a breath, calm your frustration & read this guide as we are going to solve your problem.
Why The Last of Us Part 2 is Crashing on PS4/PS5?
If The Last of Us Part 2 or any other game completely stalls on you, freezing then ultimately crashing then it may indicate either a Software or Hardware Fault, corrupted saved game or data, or the game disc is scratched or .
There are two variations when it comes to game-breaking bugs like this:
- The Last of Us Part 2 Freeze or Locking up: If your game has frozen, it is possible that it will eventually resolve the issue and repair itself. It is important to avoid pressing buttons on your controller during this period, as this could lead to a complete crash of the game.
- The Last of Us Part 2 Crashed/Won’t Load: If your game has become unresponsive, whether it’s due to audio issues or an inability to interact with certain game mechanics, it’s likely that The Last of Us Part 2 has crashed on your console. In most cases, simply rebooting or restarting the game can resolve the issue.
How to Fix The Last of Us 2 keeps Crashing / Won’t Load on PS5/4
If The Last of Us part 2 is not loading or crashing on your consoles, then here are some tested fixes that can solve your problem. Just keep in mind that to use the given fixes make sure that you have backed up your PS4 data to an external hard drive, USB storage device, or PSN Cloud because some of the solutions may result in the loss of data.
1. Restart the Game
First and foremost, restart the game if you’re facing The Last of Us 2 keeps crashing/won’t load on your consoles. This fix will help you to resolve your problem.
2. Force Quit the Game.
If The Last Of Us Part 2 game keeps crashing or freezing after restarting the game, then what you can do is force close the application. To do that, just follow the below steps.
- Go to the Home screen > Select the game icon > Select Close application.
Once the game has quit, wait for a few seconds before re-opening it. Check if the crashing problem returns. If it does, proceed to the succeeding solutions.
3. Reboot the PS5/4 To Clear System Cache
If force-quitting the game does not resolve the issue, the next step would be to refresh the PS4 system. To do this, turn off the console and unplug the power cable from the back of the console for approximately 30 seconds. This will allow the PS4 to clear the system cache.
4. Update the Game
New games are usually unpolished and may require patches from time to time. If restarting the consoles could not solve The Last of Us 2 screen won’t loading & crashing problem on your consoles then updating the game might resolve your issue.
To manually check for updates, just follow the below steps.
- Go to your PS4 Home screen.
- Select the game icon.
- Press the Options button on the controller.
- Select Check for updates.
5. Rebuild PlayStation’s Database
If you still can’t load The Last of Us2 & it keeps crashing, try rebuilding your console’s database. In this manner, you will reorganize your console’s hard drive thus helping the system to access your game files more quicker.
- Power off your PS4.
- Press and hold the power button down until you’ve heard two beeps. This means that your console just entered Safe Mode.
- Connect your controller to your console with the help of the USB cable.
- Enter the menu and navigate to option 5, Rebuild Database.
- Hit the X button to launch the database rebuild process.
Keep in mind that rebuilding the database may take anything from just a few minutes to over 30 minutes depending on how many games you installed on the console.
6. Check for PS4/PS5 Firmware Update
You also need to make sure that you check for PS4 firmware updates after updating games. To do that, jst follow the below steps.
- Go to Home screen > Settings > System Software Update.
7. Clean the Game Disc & Check for Hard Drive Problems
If there are scratches on the disc, it’s possible that they can be the reason why the game fails to load. Minor or superficial scratches are okay and your PS4 should be able to continue reading the disc without issues. Furthermore, consider checking your hard drive, especially if other games also keep crashing.
You can use an external drive, install the game, and check how the game works and if it’s still crashing. If the game runs smoothly on the second hard drive, you may want to reformat the drive to wipe it clean. Alternatively, you could replace the drive with a new one to prevent encountering similar issues with other games.
8. Reinstall The Last Of Us Part 2
If none of these fixes helps you then you have to reinstall the game to solve your long loading & crashing problem. In case reinstalling the game could not solve your issue then it may be likely that your PS4/5 is faulty. Now it is time to source a repair or replacement for your PlayStation 5/4, Slim, or Pro.
