Resident Evil 4 Remake is a popular survival horror game that has been remastered and released for various gaming consoles, including the PS4, PS5, Xbox One, and Xbox Series X/S. However, some players may experience crashing or loading issues which can be frustrating and may prevent you from fully enjoying the game.
In many cases, this problem rises due to outdated system software or game patches, corrupted game data, insufficient storage space, hardware issues, or conflicting software. Additionally, playing the game on a high-resolution monitor or TV could also cause performance issues.
Fortunately, there are several solutions you can try to fix these issues. In this guide, we’ll take you through some troubleshooting steps to help you get back to playing the game without any problems.
Fix Resident Evil 4 Remake Crashing or Not Loading on PS4, PS5, Xbox One, and Xbox Series X/S
If the Resident Evil 4 Remake persistently crashes/not loading on your PS5/4 and Xbox consoles, then the first thing you have to do is to update your console’s software to the latest version and check for any available updates for the game. In case the problem still exists, then try the following potential fixes to resolve your issue.
1. Check System Updates
Check for system updates on your PlayStation or Xbox console before trying other workarounds as an outdated system build can often cause various issues.
For PlayStation:
- Go to the Settings menu on the PlayStation console.
- Select System Software Update > Check for available updates and follow the on-screen instructions to complete the update process.
- Once done, reboot the system to apply changes.
For Xbox:
- Press the Home button on the Xbox console to open the Dashboard menu.
- Select Settings from the bottom of the menu > Select All Settings.
- Choose System > Select Updates.
- Select Update Console (if available) > Follow the on-screen prompts to complete the update process.
- Once done, make sure to restart the console to apply changes.
2. Delete Saved Game Data (PS4/PS5)
Corrupted or missing game data is another possible cause of Resident Evil 4 Remake crashing on PS4 or PS5. To resolve this issue, it is recommended to delete the saved game data on the console and check for the problem.
- Go to the Settings menu > Select Storage.
- Choose Saved Data > Select Resident Evil 4.
- Press the Options button on the controller > Select the saved game data files (one or multiple).
- Hit Delete and confirm the task to complete it.
- Once done, make sure to reboot the console to apply changes.
To clarify, if you have PlayStation Plus or Xbox Live, your saved game data should be automatically backed up online. Therefore, deleting the locally saved game data on your console should not result in a permanent loss of progress.
3. Rebuild Database (PS4/PS5)
Rebuilding the database on your PlayStation console can quickly resolve potential issues or errors. To do so:
- Switch off your console completely. Unplug the power cable from the console and wait for around 2-3 minutes.
- Now, plug in the power cable, and turn it on to clear the Cached Data automatically from the system.
Check whether this issue has been fixed with the Resident Evil 4 game. If not, follow the next steps below.
- Now, press and hold the Power button on the PlayStation console until you hear 2 beeps. [The second beep will sound after seven seconds]
- The console will boot in Safe Mode > Connect the controller to the USB with the console and press the PS Button on the controller.
- Next, you’ll get an option called ‘Rebuild Database.
- Select Rebuild Database and confirm the task.
- It may take some time, depending on the hard drive data size. Have some patience.
- Once done, reboot the system normally.
4. Reinstall Resident Evil 4
If in case, the crashing problem persists with the Resident Evil 4 game, then make sure to uninstall and reinstall the game on the console. It should gonna fix the issue. To do so:
For PS4/PS5:
- Go to Settings > Select Storage.
- Select the Resident Evil 4 game from the list and then Hit Delete.
- Once the game is deleted, download and install it from the respective store.
For Xbox:
- Press the Xbox button on the controller to open the Guide menu.
- Select My games & apps > Hit See all > Choose Games.
- Then select the Ready to install tab > Select Queue.
- Select the Resident Evil 4 game that you’re trying to reinstall.
- Now, press the Menu button on your controller.
- Select Manage game & add-ons or Manage app.
- Choose Resident Evil 4 > Select Uninstall all.
- Make sure to select Uninstall all to confirm the task.
- Wait for the uninstallation process to complete.
- Reboot the system to apply changes.
- Then press the Xbox button on the controller to open the Guide menu again.
- Hit My games & apps > Select See all > Go to Games.
- Select the Ready to install tab > Hit Install for Resident Evil 4.
- Wait for the installation process, and then restart the console.
This method may help you to fix Resident Evil 4 Crashing on PS4, PS5, or Xbox Consoles.
5. Reset the Console
If none of the workarounds come in handy for you, try performing the factory reset to your console to check for the issue.
For PlayStation:
- Go to the Settings menu on the PlayStation console.
- Select the ‘Initialization’ tab > Select ‘Initialize PS4’ or ‘Initialize PS5’.
- From the next page, choose ‘Full.’
- Your PlayStation 4/5 will automatically start wiping itself to restore the factory defaults. This process may take a couple of hours, depending on the installed data on the storage.
- Let the process be completed. Once done, make sure to reboot the system.
For Xbox:
- Press the Xbox button on the controller to open the Guide menu.
- Select Profile & system > Go to Settings > Select System.
- Go to Console info > Select Reset console.
- You’ll get a prompt like Reset your console.
- Here you should select Reset and remove everything. [This will delete all user data, including accounts, saved games, settings, all installed apps & games, etc.]
- Although you can choose to Reset and keep your games & apps, it may not resolve the issue in most cases.
- After you select the option, your Xbox console starts deleting and resetting the system to the factory default settings.
- Wait for the process to get completed, then reboot the console.
