Wo Long: Fallen Dynasty is an exciting action game that has been popular among players for years on PlayStation 5/4 consoles. However, some players have reported experiencing crashes while playing the game on these consoles. This can be frustrating and prevent players from enjoying the game.
Fortunately, this problem can be resolved by checking for system updates & installing them if any are available, deleting and reinstalling the game to ensure that there are no corrupt files causing the issue. It’s also worth checking your console’s storage space to ensure that there is enough free space for the game to run smoothly.
In this article, we will discuss some of the most effective solutions to fix Wo Long: Fallen Dynasty crashing on PS5/4, so players can continue to enjoy the game without any interruptions.
How to Fix Wo Long: Fallen Dynasty Crashing on PS5/4
So, without further ado, let’s jump into the guide below.
1. Check System Updates
It is advisable to check for system updates on your PlayStation or Xbox console before exploring other solutions. An outdated system build can often be the root cause of various problems.
For PlayStation:
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- Go to the Settings menu on the PlayStation console.
- Select System Software Update > Check for available updates and follow the on-screen instructions to complete the update process.
- Once done, reboot the system to apply changes.
For Xbox:
- Press the Home button on the Xbox console to open the Dashboard menu.
- Select Settings from the bottom of the menu > Select All Settings.
- Choose System > Select Updates.
- Select Update Console (if available) > Follow the on-screen prompts to complete the update process.
- Once done, make sure to restart the console to apply changes.
2. Delete Saved Game Data of PS5/4
Deleting saved game data on your PS4/PS5 console can help identify and resolve issues caused by corrupted or missing game data, which can lead to crashes and other problems. We suggest trying this solution as a troubleshooting step.
- Go to the Settings menu > Select Storage.
- Choose Saved Data > Select Wo Long Fallen Dynasty.
- Press the Options button on the controller > Select the saved game data files (one or multiple).
- Hit Delete and confirm the task to complete it.
- Once done, make sure to reboot the console to apply changes.
The Wo Long Fallen Dynasty game locally saved data will be deleted from your PlayStation console. But don’t worry. Since you’re online, all saved game data will be there.
3. Rebuild the Database of PS5/4
Rebuilding the database on your PlayStation console can quickly resolve potential issues or errors. To do so:
- Switch off your console completely. Unplug the power cable from the console and wait for around 2-3 minutes.
- Now, plug in the power cable, and turn it on to clear the Cached Data automatically from the system.
Check whether this issue has been fixed with the Wo Long Fallen Dynasty game. If not, follow the next steps below.
- Now, press and hold the Power button on the PlayStation console until you hear 2 beeps. [The second beep will sound after seven seconds]
- The console will boot in Safe Mode > Connect the controller to the USB with the console and press the PS Button on the controller.
- Next, you’ll get an option called ‘Rebuild Database.
- Select Rebuild Database and confirm the task.
- It may take some time, depending on the hard drive data size. Have some patience.
- Once done, reboot the system normally.
4. Reinstall the Game
If the Wo Long Fallen Dynasty keeps crashing on your consoles, then make sure to uninstall and reinstall the game on the console. It should gonna fix the issue. To do so:
For PS4/PS5:
- Go to Settings > Select Storage.
- Select the Wo Long Fallen Dynasty game from the list and then Hit Delete.
- Once the game is deleted, download and install it from the respective store.
For Xbox:
- Press the Xbox button on the controller to open the Guide menu.
- Select My games & apps > Hit See all > Choose Games.
- Then select the Ready to install tab > Select Queue.
- Select the Wo Long Fallen Dynasty game that you’re trying to reinstall.
- Now, press the Menu button on your controller.
- Select Manage game & add-ons or Manage app.
- Choose Wo Long Fallen Dynasty > Select Uninstall all.
- Make sure to select Uninstall all to confirm the task.
- Wait for the uninstallation process to complete.
- Reboot the system to apply changes.
- Then press the Xbox button on the controller to open the Guide menu again.
- Hit My games & apps > Select See all > Go to Games.
- Select the Ready to install tab > Hit Install for Wo Long Fallen Dynasty.
- Wait for the installation process, and then restart the console.
5. Reset the Console
If you have exhausted all other options without success, consider performing a factory reset on your console to troubleshoot the problem. This step may help to identify and resolve any underlying issues.
For PlayStation:
- Go to the Settings menu on the PlayStation console.
- Select the ‘Initialization’ tab > Select ‘Initialize PS4’ or ‘Initialize PS5’.
- From the next page, choose ‘Full.’
- Your PlayStation 4/5 will automatically start wiping itself to restore the factory defaults. This process may take a couple of hours, depending on the installed data on the storage.
- Let the process be completed. Once done, make sure to reboot the system.
For Xbox:
- Press the Xbox button on the controller to open the Guide menu.
- Select Profile & system > Go to Settings > Select System.
- Go to Console info > Select Reset console.
- You’ll get a prompt like Reset your console.
- Here you should select Reset and remove everything. [This will delete all user data, including accounts, saved games, settings, all installed apps & games, etc.]
- Although you can choose to Reset and keep your games & apps, it may not resolve the issue in most cases.
- After you select the option, your Xbox console starts deleting and resetting the system to the factory default settings.
- Wait for the process to get completed, then reboot the console.
