When users charge SteelSeries Arctis 7 headsets, they usually complained about the headset won’t fully charge problem. We know this is a very frustrating situation. This problem occurs due to a software issue, the charging cable is damaged, the charging port is broken, and when connected to a low-power output USB port.
This SteelSeries Arctis 7 headset won’t fully charge can easily be solved by restarting the SteelSeries Engine software, changing the USB cable, resetting the headset’s firmware, and cleaning the charging port.
Throughout this guide, you will learn how to fix SteelSeries Arctis 7 headset won’t fully charge. We have come up with all the tested solutions that can solve your problem. So, let’s begin.
How To Fix SteelSeries Arctis 7 Headset Won’t Fully Charge
Discussed below are some of the solutions you can use to troubleshoot and fix the charging problem on the SteelSeries Arctis 7 headset.
1. Inspect the Charging Cable and Ports
First, you need to check for signs of peeling or damage on the charging cable and ports. Better still, connect the cable to another device, such as a phone, and check whether it is charging. If not, the cable is damaged and needs to be replaced. If the cable is working, try connecting it to a different USB power source port.
Moreover, check whether the cable is making a firm connection to the Micro-USB port on the headsets. If not, you may need to have the port replaced by a professional.
2. Use Another Outlet
Sometimes there’s a power supply issue so your device won’t charge. Try connecting the USB charging cable to another outfit or plug the cable into your PC to see if your device will charge.
3. Hard Reset of the Arctis 7 Headset
According to users, there have been reports of the software inaccurately displaying the battery level. Specifically, even when the battery is fully charged, a yellow sign is continuously shown. To resolve this issue, a hard reset of the headset can be performed.
Gently remove the cushion on the left ear cup from the microphone side
To remove the cushion all you need to do is grab it by the bottom and pull it down if you flip the headset over. You’re noticing the lining is coming loose from the headset. Once you see that go ahead and pull the cushion up.
Locate the reset button on SteelSeries Arctis 7:
- On the left side of the headset (the side with the microphone), there is a reset switch under the pinhole.
- You can locate the press button by using a paperclip, then press and hold it for 1 second.
- Once you’ve reset the headset, charge it for 10 minutes and then try to on it back.
4. Contact SteelSeries Support
If SteelSeries Arctis 7 headset won’t even charge after the hard reset then there may be an issue with the device battery or charging support. You need to contact SteelSeries through their support page. If your headset is still under warranty, you can send it to SteelSeries for repairs.