Are you facing the SteelSeries Arctis 7 keeps disconnecting and reconnecting issue even though you have applied several fixes available online but still can’t fix SteelSeries Arctis 7 keeps turning off issue? This problem mainly occurs due to external factors i.e. defective port, wireless interference, or even your wrong Windows Setting.
In many cases, this problem can be solved by simply re-checking your USB port or re-pairing the headset, and the wireless transmitter’s problem of SteelSeries Arctis 7 keeps disconnecting from the PC is resolved.
If your SteelSeries Arctis 7 keeps disconnecting and you keep hearing beeps, and blinking green, turn off and you have no idea what to do, then here are tested fixes that you can apply to resolve the problem.
Why Does My Arctis 7 Keep Disconnecting?
Disconnection issues with Steelseries Arctis headsets are generally uncommon. This SteelSeries Arctis 7 keep disconnecting issue occurs due to external factors such as a defective port, wireless interference, or even your Windows OS setting.
Many users complain on forums that “My Arctis 7 keeps disconnecting and reconnecting and making popping beeping sounds all of the sudden“.
Related: How To Fix SteelSeries Arctis 7 Headset Won’t Fully Charge
How To Fix SteelSeries Arctis 7 Keeps Disconnecting and Reconnecting
Apply these fixes to remove your SteelSeries Arctis 7 from keep disconnecting and reconnecting issues. Let’s take a look.
1. Re-Pair The Headset And Wireless Transmitter
The wireless transmitter that comes with the box is already paired to the headset by default. You’re not required to re-pair the two devices anymore. The only time that you should consider repairing the two is when you have a new wireless transmitter, or when the old headset was repaired.
If you think that you need to manually pair the headset with the wireless transmitter, then here’s what you need to do:
- Connect the wireless transmitter to a good working USB port in your PC.
- Open the SteelSeries Engine software.
- Check the pairing status of both devices in the SteelSeries Engine software. If the software is not detecting the headset, hover your mouse on the top right corner of your device and click on the orange gear icon and click Pair Device.
- Once the new window appears, you can start the pairing process. If SteelSeries Engine is informing you that a device is not connected, please try unplugging and replugging the device, try plugging the device into a different USB port, or try a different USB charging cable.
- After getting the confirmation that all devices are now connected, click the Start Pairing button at the lower right corner.
2. Check the USB Ports/Cable
If the SteelSeries Arctis 7 keeps disconnecting and reconnecting on PS5 and PC then you should have to check your USB ports or cables. To resolve your issue you have to uninstall all SteelSeries Arctis 7-related USB devices with USBLogView, uninstall SSE, and try other USB port.
Furthermore, if the problem still exists then you have to log USB devices with Microsoft Message Analyzer on USB3 Port. You can cross-check your findings with Nirsofts USBLogView.
3. Rellocate The Wireless Transmitter
The placement of the wireless transmitter may affect the 2.4GHz signal, especially if it’s behind a thick, reinforced wall, metallic object, or glass.
Try to see if your SteelSeries Arctis 7 keeps disconnecting and if there’s a clear line of sight between it and the wireless transmitter. Afterward, check if you have the same issue by restarting the headset.
4. Change USB Power Settings
If the SteelSeries Arctis 7 keeps disconnecting on PS5 then your headset is not connecting to its dongle. Try to connect the headset to the PS5 dongle. If your problem still exists even after trying all the above fixes, then you have to change the USB power settings to resolve your problem. Here’s what you must do:
- Press the Windows key on the keyboard or click on the Start button.
- Type in “control panel” and open the Control Panel app.
- Click Hardware and Sound.
- Select Power Options.
- Under the Preferred plans section, click on the blue Change plan settings link.
- Click on Change advanced power settings.
- Click the + sign beside USB settings.
- If you have a laptop, you should get two options under USB selective suspend setting — On battery and Plugged in. Make sure that both options say Disabled. If you’re using a desktop, make sure that the Setting says Disabled.
- Click Apply and then OK.
5. Check the Connection
The SteelSeries won’t connect issue can also be resolved by rechecking your connection. It is possible that there is some sort of interference. Most probably this is due to having some sort of connection issues with the Bluetooth.
Follow these steps:
- Make sure that your device is connected to functioning Bluetooth.
- No third-party app is interference that may cause your headset to keep losing Bluetooth connection.
6. Reset the Hardware
If your problem still exists then reset the hardware to resolve your issue. SteelSeries Arctis 7 comes with a hardware reset button. This will restore all of your headset’s settings to their original state. To reset your SteelSeries Arctis 7 follow these steps:
- Disconnect any cable from your Arctis 7 headset.
- Carefully remove the cushion on the left ear cup( the side where the mic is)
- Locate the reset button and Press and Hold it for 1 second. The reset button is inside a pinhole.
- Once the reset is done, wait for at least 10 minutes to power it back on.
7. Reinstall the SteelSeries Engine
If your SteelSeries 7 Arctis keeps turning off after repairing the headset, then try to reinstall the SteelSeries engine. Having the SteelSeries engine installed on your PC ensures that you have all the latest drivers’ versions to help you work properly. If updating drivers not works, then reinstall the SteelSeries Engine.