Are you dealing with Hulu keeps crashing on firestick & smart TV issues while watching your favorite TV shows, movies, and other content? We know that when Hulu keeps crashing, it can be frustrating and disruptive to your streaming experience.
This crashing issue of Hulu on firestick & Smart TV is mainly caused by an outdated version, corrupt cache data, low device memory, and server downtime of the Hulu App. Fortunately, there are several troubleshooting steps you can take to fix this issue and get back to enjoying your favorite shows and movies.
In this article, we will provide step-by-step solutions on how to fix Hulu keeps crashing on Firestick and Smart TV. So, let’s take a look.
How To Fix Hulu Keeps Crashing on Firestick & Smart TV
If you’re encountering the Hulu keeps crashing on firestick & smart TV, then here are the best foxes that can solve your problem.
1. Check the Internet Connection
As Hulu relies on an internet connection to function, it’s important to ensure that your internet connection is fast and stable. To improve your connection, consider moving your router closer to your TV and positioning it at a higher level.
Alternatively, using an Ethernet cable can provide a more reliable connection compared to wireless. If you continue to experience issues with Hulu crashing on your smart TV, there are additional solutions you can try.
2. Turn Off the VPN
Hulu is exclusively accessible in the United States, U.S. territories, and U.S. military bases. If you are in an unsupported country or region, the streaming app may crash or fail to launch. Additionally, using a Virtual Private Network (VPN) to access Hulu can also cause the app to crash.
Furthermore, VPNs can sometimes reduce internet speed and cause video buffering on Hulu. If you use a VPN, try turning it off to see if it resolves the issue of Hulu frequently crashing. Additionally, refreshing your device’s internet connection by restarting your router or enabling/disabling Wi-Fi or cellular data can be beneficial.
3. Clear Cache and Data
Clearing the cache and data can be beneficial for Hulu’s overall performance. However, corrupted files may cause Hulu to crash frequently. Therefore, it is recommended to clear the cache and data when experiencing constant crashes on Hulu.
How to Clear Cache and Data in Hulu on Firestick & Smart TV?
- Open your TV and then go to Settings > Apps.
- In the application list, scroll down to find Hulu, click it, and tap on Clear cache and Clear data in the drop-down menu.
- Restart your smart TV to examine whether Hulu works fine or not.
4. Power Cycle the Streaming Device
If Hulu keeps redirecting you to the home screen of your device, performing a power cycle on your devices could be a possible solution. Some users have reported that performing a power cycle on a different device, such as a firestick, fire TV, Roku TV, Roku stick, or Samsung smart TV, can resolve the problem of Hulu crashes.
How to power cycle the streaming device?
Here are the steps that you can perform to power cycle the streaming device;
- Pull the plug of your router from the socket.
- Now pull the plug of your tv from the power source.
- Wait for 3-5 minutes, and after that plug in your router and let it boot up completely.
- When the router is booted up plug in your tv and start it.
- When your tv is completely booted up connect your tv to wifi.
- Launch the Hulu app and check if this fixes the issue.
5. Update Firmware
Another culprit of Hulu crashing is the incompatibility between the firmware of your device and the Hulu app. Updating your firmware can help a lot with this issue. To do so, you need to follow the below steps;
- Go to Settings > Support > Software Update > Update Now.
6. Restore the Streaming Device to Factory Settings
If the previous steps did not resolve the issue with Hulu, you may attempt to reset your Fire Stick to its default settings. This process will erase all apps and data on your Fire Stick, and you will have to sign in again using your Amazon account.
7. Change the Resolution
If Hulu crashes while watching a lengthy movie or soap opera, it could be due to the video streaming at a higher resolution than your TV can support. To resolve this issue, try lowering the resolution and see if the problem is resolved. To do so, just follow the below steps;
- Open Hulu and then go to Profile.
- Tap on Settings > Cellular Data Usage > Save Data.
- Exit Settings and play another show to test if the Hulu app keeps crashing over again.
8. Check If Your Device Is Supported
If you encounter Hulu crashing after switching to a new device, it is recommended to check if your TV is compatible with Hulu. Visit the Hulu Help Center to confirm if your device is on the list of supported devices. If not, you may consider switching to a compatible device or using a PC to access Hulu through a web browser like Google Chrome or Microsoft Edge.
9. Reinstall Hulu
When your Hulu keeps crashing all the time, uninstalling and reinstalling it might be a good choice to resolve your problem. To do so, just follow the below steps.
- Uninstall Hulu from your device.
- Turn off your TV and wait for about 5 minutes.
- Reboot your device and then download & reinstall Hulu from the app store on your TV.