Hulu Error Code RUNUNK13 is a common issue that can occur while streaming content on Hulu. Hulu Error Code RUNUNK13 means Hulu can’t complete the request to play the content you selected, and we know that it can be frustrating to encounter.
To resolve your Hulu Error Code RUNUNK13 on mobile & computer, make sure that your internet connection is stable and strong enough to stream content on Hulu. If this fix won’t work, then try restarting your device, checking Hulu’s servers, reopening the Hulu app, clearing the cache, updating, and reinstalling the Hulu app & device.
In this article, we will discuss some simple and effective steps that you can take to fix the Hulu Error Code RUNUNK13.
How to Fix Hulu Error Code RUNUNK13
Here are some easy troubleshooting steps you can take to start streaming again. So, let’s begin.
1. Check the Internet Connection
Typically, the biggest issue that Hulu users face is an unstable or unreliable internet connection. This can be due to various reasons such as needing to restart your Wi-Fi router or experiencing problems with your internet service provider (ISP).
When your internet connection is not stable, it can cause interruptions and errors while streaming content on Hulu. Therefore, it is crucial to identify and troubleshoot internet-related issues to enjoy uninterrupted streaming on Hulu.
2. Restart the Application
If you see the RUNUNK13 error still exists on a particular device, try closing the app and restarting it. This should eliminate any corrupt data that’s keeping the app from working properly. For most streaming devices, select the app and then click and hold or long-press on it until you see additional options that include force-closing the app.
3. Check Hulu Server Status
If the above troubleshooting fixes won’t work, you can use online-based site monitoring tools such as DownDetector to check if Hulu’s servers are functioning properly or encountering an outage. These tools can provide valuable information about the status of Hulu’s servers and the scale of the issue.
By confirming whether the issue is with Hulu’s servers or not, you can save time and effort in trying to fix an issue that is out of your control. Therefore, it is advisable to check the status of Hulu’s servers before attempting other troubleshooting solutions.
4. Clear The Cache On Hulu App
If the Hulu error code RUNUNK13 still exists on your device, then clear your Hulu app cache and data. It may be possible that corrupt data can cause this problem, so this is an important step.
How to Clear Cache on Hulu App?
Here is a list of how you can easily clear the cache on the Hulu app on different devices;
- On Apple TV: You can’t clear the Hulu cache on Apple TV. Instead, restart your device by pressing the menu and home buttons together, then selecting Settings > System > Restart.
- On iOS: Go to Settings > General > Storage > Hulu, then delete and uninstall the app. Reinstall it via the app store.
- On Android: Go to Settings > Apps > See all apps > Storage and cache > clear storage, then clear cache.
- On Fire TV: Go to Settings > Applications > Manage Installed Applications > Hulu > Clear cache > Clear data.
5. Update the Hulu App
To ensure optimal performance and fix any potential errors, Hulu highly recommends promptly installing the latest version of their streaming app as soon as they become available. These updates not only introduce new features but also address bug fixes and performance issues.
Installing the latest version of the app can significantly enhance your streaming experience on Hulu, as it ensures that you are utilizing the most up-to-date version of the software. Therefore, it is advisable to keep your Hulu app updated to enjoy uninterrupted streaming of your favorite content.
6. Clear Web Browser Cache
If you are watching Hulu on your computer, attempt to clear the browser cache. The presence of corrupt data within the cache can impede your ability to play particular episodes and movies.
By clearing the cache, you can eliminate the chance of encountering playback issues caused by corrupt data. Therefore, clearing the cache is an effective troubleshooting method that can help resolve issues related to playback and streaming on Hulu.
7. Update the Web Browser
If you are using Hulu on a web browser then it may be a possibility that an outdated browser can often restrain the proper functioning of the Hulu web player, whether you are attempting to update Chrome, update Firefox, or any other browser. In some instances, simply closing and reopening the browser may be sufficient to address the issue.
However, if the problem persists, you may need to go through a more complex process to update the browser. It is essential to ensure that your browser is up-to-date to avoid any errors and to guarantee seamless playback of your favorite content on Hulu. Therefore, it is advisable to keep your browser updated to prevent any potential issues while streaming on Hulu.
8. Restart Network Hardware
In many cases, restarting all of your network hardware can resolve connectivity issues while using Hulu. To properly restart your router and modem, disconnect them from the power source and leave them unplugged for a minimum of 30 seconds to one minute. Once this time has elapsed, plug the modem back in, followed by the router, and any other network devices that are connected.
Restarting your network hardware in this manner can help resolve issues that may be impacting your Hulu streaming experience, such as a weak or unstable internet connection. Therefore, it is recommended to restart your network hardware if you encounter any connectivity problems while streaming on Hulu.